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Registration: Terms and Conditions

Anyone over the age of 18 may register for a course:

Payment and registration

Payment is done together with the registration for a course, through the website. If you wish to pay in a different manner or if your company is doing the payment for you, please contact our administration to arrange registration and payment. By email: secretariaat@vua-ams.nl. After reception of the registration we'll send you a confirmation email. Your registration is only definitive after our reception of the payment.    

Cancellations and changes

Approximately four working days before the scheduled start date we assess whether or not there are sufficient numbers of students for a course to go ahead. This is why it is not a good idea to wait until the last minute to register!
If there is insufficient interest in a course, we reserve the right to cancel it. We will inform you of this as soon as possible. In the event that Volksuniversiteit Amsterdam cancels a course, your course fee will be refunded in full.
The teachers named in the course information are subject to change; students will not be informed in writing of such changes.

Change of venue

Volksuniversity Amsterdam has the right to change the course venue at its own discretion, due to the size of the group or the availability of room in the specific location. If a course is delivered partially online, the lower location costs will be recalculated in the course price, if the course is delivered online for more than one occasion and with the exception of changes due to calamities and force majeure.

Calamities and Force Majeure

In cases of force majeure or calamities the course can be continued on a different schedule, different location or online. Due to the force majeure (forced nature of the events which are outside our control) there will be no refund of course fees if an alternative on a different location or online and/or a different schedule is offered.

Refund of course fee

Up until eight days before the scheduled start date of a course or workshop, a refund of your course fee is possible. An administration fee of €13.50 will be retained. You are not entitled to a refund if you withdraw after this deadline.
For lectures or guided tours costing €22.50 or less, no refund is possible.

You may allow someone else to take your place for the entirety of the course or event.

Expired lessons

In case of dropout of the teacher (due to illnes or other reasons) the cancelled lesson(s) is/are usualy made up at the end of the course. We request that you take this into account when planning other activities!

Waiting list / Extra course

If you register for a course which is already fully booked, it is possible to join a waiting list. We will contact you if a place becomes available, or an extra group or course is scheduled.

Liability

Volksuniversiteit Amsterdam is not responsible or liable for damage to persons or property, nor for loss or theft of personal property occurring during courses or other activities organised by Volksuniversiteit Amsterdam.

Agreement

By registering and paying the course fee you agree to be bound by the above terms and conditions